The Italian-Canadian workhorse
Your B2016 is the engine room of the cafe, and when the group starts weeping or a gicleur clogs and one bar goes weak, the morning rush feels it. We repair these heat-exchanger frames constantly: group and screen service, pressurestat resets, gicleur clears, level-probe descales, volumetric dose recalibration on the DE. Most of it is sorted in a single visit with the wear parts already on the van.
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Bezzera · Heritage Italian commercial espresso, heat exchanger
The B2016 is Bezzera's workhorse cafe machine, a heat-exchanger platform built in two- and three-group formats. It is rated for up to 600 shots a day, with a mechanical pressurestat, a brass boiler manifold, traditional gicleur-fed groups, and twin manual steam wands, the kind of build a barista can read by feel. It anchors a huge slice of the Italian-Canadian cafe fleet because it is honest to service: the parts that wear are the parts you can predict, and a frame that gets looked after keeps pouring for decades.
Why Grajqevci
Call in the morning and a technician is usually on-site before the day is out. Most Bezzera B2016 jobs get diagnosed and fixed on the first visit.
Commercial coffee equipment is all we do, and Bezzera B2016 is one of the platforms we know best. Not a generalist guessing at a service manual. Genuine OEM parts, industry-standard procedures.
Flat rate for the visit, with parts billed separately. For bigger jobs you'll see a written quote on-site before we proceed.
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B2016 faults we diagnose
Here are the B2016 faults that actually book a service call, with the usual cause and what a fix looks like, from the group head down to the boiler.
Under cafe volume the group gasket wears out and starts weeping around the portafilter. We back-flush, pull the dispersion screen and screw, fit a new gasket, grease the portafilter ears with food-safe lubricant, and check the seal stays dry across a run of test shots.
Hard local water scales the dispersion screen about once a year, and the puck starts channeling. We pull the screen, soak it in cafiza, brush the holes clear, check the screw and the underside of the group, and replace the screen if it is dimpled or corroded.
Mechanical pressurestats drift with age, and boiler pressure starts creeping past 1.3 bar. We test the cut-in and cut-out against the gauge, reset the setpoint, and replace the unit when the differential has collapsed. The Sirai and CEME replacements are on the truck.
Low or drifting brew pressure points at a worn rotary pump or a drifted OPV. We gauge the pressure at the portafilter, set the OPV back to 9 bar, and replace the pump head if output sits below spec under load.
One group pouring weak usually means its brass gicleur has partly clogged with scale and fines. We pull the gicleur, clear it ultrasonically, check the expansion valve behind it, and replace the part if the orifice has eroded. Flow rate is verified shot to shot.
Brew temperature on an HX machine follows boiler pressure, so when it drifts the pressurestat or scale is usually behind it. We measure brew water at the group with a calibrated probe, read the gauge, and adjust the pressurestat where it has wandered, then dial a flush routine in with the operator so the shots stay consistent.
The B2016 boiler scales faster than the manual plans for on hard water, and warm-up slows while steam goes soft. We run a full descale, check heating element resistance, and replace the element only if it still draws low afterward. The level probe and sight glass are cleaned in the same visit.
Scale builds on the level probe until it stops conducting, and the machine alarms low-water with the boiler full. We pull the probe, descale or replace it, and confirm the autofill circuit responds on refill.
An unexplained leak usually traces to the boiler manifold, a scale-weakened brass elbow, or the autofill solenoid seat. We pressure-test the boiler, dry the chassis out, run a dye trace to the source, and re-flare or replace the fitting.
On the B2016 DE the flow-meter pulse wheels coat in mineral deposit and miscount, which the controller reads as dose drift. We pull the meters, clean them ultrasonically, refit them, and reprogram each dose to a weighed target.
After years of daily service the membrane keypad on a DE model wears out and buttons stop registering. We test each one, replace the keypad assembly, and confirm the dose programming holds afterward.
When autofill will not stop at the right level, it is either a contaminated probe or a sticking autofill solenoid. We clean the probe, check the solenoid actuation, and replace whichever is at fault.
When the shots fall off but the diagnostics read clean, the cause is usually one of dispersion screen wear, grind drift, a brew-temperature offset, or gicleur condition. We work through each in turn, recalibrate, and review the flush routine with the barista.
We keep older B2016 generations running long after other shops have stopped supporting them. Parts come through the Italian distribution network, refurbisher channels, and aftermarket gicleurs and gaskets we have validated against the platform.
A dripping or weak wand comes down to a worn valve cartridge and scale through the steam circuit. We rebuild it with a fresh cartridge, descale the wand and tip, and confirm the on-off action runs clean.
Your coffee emergency ends here
Call or submit the form. We confirm your address, model, and the issue.
An experienced technician arrives, runs full diagnostics, and identifies the root cause.
You receive a flat, itemized quote. Nothing proceeds without your green light.
We complete the repair, run a test cycle, and walk you through what to watch for.
Parts on the truck
What we've done
The vendor we used before would charge a diagnostic just to tell us the brew unit needed service. These guys are simple, no contracts, no surprise fees, just the work.
*Estimated based on the approximate distance from our nearest service centre, average commute time, and median service-call length for one machine. Prices in Canadian dollars (CAD $). Final quote provided on-site after diagnosis.
FAQ
20 answers covering service, repair, parts, installation, warranty, and edge cases.
Updated August 2026
That points straight at the gicleur on that group, the brass restrictor that has partly clogged with scale and coffee fines. Because only one group is affected, the trouble is downstream of the pump, not the pump. We pull the gicleur, clear it ultrasonically, check the expansion valve behind it, and replace the part if the orifice has eroded.
It is rated to around 600 shots a day, and in two- or three-group form it holds that comfortably behind a busy bar. The heat-exchanger boiler and twin steam wands are built for back-to-back service. What limits it in practice is water: keep the scale in check and the B2016 runs at full tilt for years.
The level probe has scaled over and stopped conducting, so the machine reads empty and lights the low-water lamp with a full boiler. We pull the probe, descale or replace it, and confirm the autofill circuit responds on refill. On hard water it is one of the most routine B2016 calls we take.
On a heat-exchanger machine the brew temperature follows boiler pressure, so when it wanders the pressurestat or scale is usually behind it. We measure brew water at the group with a calibrated probe, set the pressurestat, and dial a flush routine in with your barista so the group lands the same temperature shot to shot.
Yes. When the doses drift on a B2016 DE, the flow-meter pulse wheels have coated in mineral deposit and started miscounting. We pull the meters, clean the impellers, refit them, and reprogram each dose to a weighed target so every button pours true again.
It is just a worn group gasket, the most routine wear item on the machine. We back-flush, pull the dispersion screen and screw, fit a fresh gasket, grease the portafilter ears, and confirm a dry seal across several test shots. On a B2016 it is about a 30-minute job.
Yes, including the earlier generations other shops have dropped. Current parts come through the Italian distribution channel, and where something is no longer made we source from refurbisher networks or fit aftermarket gicleurs and gaskets we have validated against the platform.
It depends entirely on your water and your volume. On hard local supply a busy B2016 wants attention every couple of months, and the first signs are slow warm-up and softer steam. We set an interval to suit your actual use and fit softening on the heaviest bars so scale stops eating the boiler and probe.
Flat rate for the visit, parts billed at their actual cost on top. You'll hear the rate when you book, and for bigger jobs we quote in writing on-site before any work starts. No estimate that balloons mid-job.
Same-day. Call in the morning and a technician is usually on-site before the day is out; calls placed later in the day book for the next morning. Urgent breakdowns get priority routing.
The GTA and most of the Golden Horseshoe: Toronto through Mississauga, Vaughan, and Markham, out to Oshawa, Hamilton, and Niagara. If you're not sure you're in range, call and we'll tell you straight.
No. We work call by call. Plenty of customers put us on a maintenance schedule eventually, but that's their choice after seeing the work, never a requirement.
Parts carry their manufacturer warranty, and we stand behind our labour: if the same fault recurs, call us and we'll review it. Specific terms are discussed upfront on each job, not promised in marketing copy.
On-site whenever possible, which is most of the time. If a job genuinely needs the bench, like a full boiler rebuild or major electronics work, we'll say so before anything leaves your building.
Call us or send the form on this page. We confirm the machine, the fault, and a time window the same day. If it's urgent, say so and we'll route the nearest technician.
Diagnosis first: we confirm the fault, tell you what caused it, and quote the fix before touching a wrench. Most repairs finish in that same visit because the common wear parts ride on the truck.
High-wear parts for the platforms we service constantly ride on the truck. Anything else we order, usually next-day where suppliers allow, and we tell you the lead time before committing you to anything.
Usually, yes. We service legacy machines for as long as parts can be sourced, and we're honest when a repair stops making financial sense against a replacement. You get the math, you make the call.
Often, but that's not the pitch. We quote against the actual work, not a factory pricing book, and we'll tell you when a manufacturer warranty claim is the better route. Transparency is the value; the price usually follows.
Yes, and we do it by default on the way out. Half of repeat faults trace back to skipped daily cleaning or wrong routine, so the technician walks your team through what actually matters before leaving.
One call brings a technician who knows these heat-exchanger frames cold.
Call (289) 217-3796 now →