Juice yield dropping or extraction running thin
Press head wear, a dulled blade, or motor torque below spec. We inspect the press components, replace what's worn, verify motor draw under load, and confirm the yield is back to spec before leaving.
Juice on tap, kept honest
A TopJuicer that pours slow, won't stop, or tastes wrong undoes the whole point of juice on tap. We repair the dispense end to end: pumps and lines, solenoids that leak past, cleaning cycles that stall, sensors that misread. Calibration comes back to target, the cleaning rhythm gets reset, and the tap returns to pouring like it's supposed to.
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TopBrewer · Juice and water dispensing system
The TopJuicer is Scanomat's juice and water dispensing tap, run from the same under-counter cabinet as TopBrewer. Hotels and executive floors use it to put chilled juice beside the coffee without another visible machine. The service work is dispense calibration, chilling, pumps, valves, sensors, and the cleaning routine that keeps the juice path honest. It's a dispense platform rather than a fruit press, and treating it that way is what keeps it reliable.
Why Grajqevci
Call in the morning and a technician is usually on-site before the day is out. Most TopBrewer TopJuicer jobs get diagnosed and fixed on the first visit.
Commercial coffee equipment is all we do, and TopBrewer TopJuicer is part of the weekly rotation. Not a generalist guessing at a service manual. Genuine OEM parts, industry-standard procedures.
Flat rate for the visit, with parts billed separately. For bigger jobs you'll see a written quote on-site before we proceed.
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TopJuicer faults we diagnose
The TopJuicer faults below come straight from the service log, each listed with its usual cause and the way we resolve it.
Press head wear, a dulled blade, or motor torque below spec. We inspect the press components, replace what's worn, verify motor draw under load, and confirm the yield is back to spec before leaving.
A hopper sensor fault, an obstruction in the feed path, or fruit outside the size spec for the fitted press head. We clear the path, verify the hopper sensor, and check what's being loaded against the size guidance.
Residue slicking the chute or a misreading bin sensor. We clean the chute, verify the sensor, and adjust the empty-cycle alert where the bin size doesn't match how often staff actually empty it.
Low pump output, a restricted line, or deposit narrowing the dispense nozzle. We measure pump output, clear the line, descale the nozzle, and verify the dispense is back on target.
A stuck dispense solenoid or a control board fault, the same failure mode as TopWater. We test the solenoid coil, replace it if it has failed, and confirm the dispense cuts off cleanly.
Pulp residue in the juice path, most of the time. We verify the cleaning cycle is actually running on schedule, walk through the manual deep-clean with your team, and replace gaskets that have absorbed residue.
An empty cleaner cartridge, low water inlet pressure, or a sensor fault interrupting the cycle. We check cleaner level, inlet pressure, and the sensor chain, then re-run the cycle to confirm it completes.
The fault log, read through the Scanomat service interface beneath the counter, tells us which subsystem tripped: extraction, peel handling, dispense, or electronics. We fix it at the root cause rather than clearing the light.
Power supply, fuse, or controller. We diagnose with a multimeter at the test points, replace the failed component, and restore operation.
Network connectivity or cloud sync. We verify the local network, check the Scanomat cloud account, and re-pair the unit where the registration has drifted.
The same under-counter access problem as the rest of the platform. We free the cabinet path and quote remediation where the fit-out needs opening up.
Demand has outgrown the loaded capacity between staff visits. We assess daily yield against the hopper size, recommend a larger storage configuration where the program allows, and lower the low-fruit alert threshold so refills land before the dispense stops.
Your coffee emergency ends here
Call or submit the form. We confirm your address, model, and the issue.
An experienced technician arrives, runs full diagnostics, and identifies the root cause.
You receive a flat, itemized quote. Nothing proceeds without your green light.
We complete the repair, run a test cycle, and walk you through what to watch for.
Parts on the truck
By the numbers
Their comprehensive knowledge and responsive customer service made them invaluable for our facility operations.
*Estimated based on the approximate distance from our nearest service centre, average commute time, and median service-call length for one machine. Prices in Canadian dollars (CAD $). Final quote provided on-site after diagnosis.
FAQ
20 answers covering service, repair, parts, installation, warranty, and edge cases.
Updated June 2026
Low pump output, a restricted line, or deposit narrowing the dispense nozzle. We measure the pump, clear the line, and descale the nozzle, then verify the pour is back on target. Slow dispense rarely fixes itself, because all three causes only get worse.
A stuck dispense solenoid or a control board fault, the same failure mode as the TopWater tap. We test the coil, replace the solenoid if it's failed, and confirm the dispense cuts off cleanly before we leave.
Residue in the juice path during light use is the usual cause. We check the cleaning cycle is genuinely running on schedule, run the manual deep-clean with your team, and replace any gaskets that have absorbed residue. Low-traffic sites need the cleaning rhythm more, not less.
An empty cleaner cartridge, low water inlet pressure, or a sensor fault interrupting the cycle. We verify all three and re-run the cycle to confirm it completes. A clean cycle that can't finish will eventually lock out dispensing, so it's worth fixing early.
On its own, only that something tripped. The detail lives in the fault log, which we read through the Scanomat service interface beneath the counter. That log points to dispense, chilling, sensors, or electronics, and we fix the cause rather than resetting the light.
Not usually. It means the unit lost its network link or its cloud registration drifted, and the tap typically keeps pouring locally in the meantime. We restore the connection, re-pair if needed, and involve your IT contact if the building's network is the blocker.
Yes, and it's the efficient way to do it. The two share the under-counter architecture, so one slide-out session covers both cabinets, one report covers the lot, and you pay for one trip.
Almost never. The usual finding is a failed power supply, a blown fuse, or a tripped protection circuit, all diagnosable at the test points with a multimeter. We replace the failed component and bring the unit back up, profiles intact.
Flat rate for the visit, parts billed at their actual cost on top. You'll hear the rate when you book, and for bigger jobs we quote in writing on-site before any work starts. No estimate that balloons mid-job.
Same-day in most cases. Call in the morning and a technician is usually on-site before the day is out; calls placed later in the day book for the next morning. Urgent breakdowns get priority routing.
The GTA and most of the Golden Horseshoe: Toronto through Mississauga, Vaughan, and Markham, out to Oshawa, Hamilton, and Niagara. If you're not sure you're in range, call and we'll tell you straight.
No. We work call by call. Plenty of customers put us on a maintenance schedule eventually, but that's their choice after seeing the work, never a requirement.
Parts carry their manufacturer warranty, and we stand behind our labour: if the same fault recurs, call us and we'll review it. Specific terms are discussed upfront on each job, not promised in marketing copy.
On-site whenever possible, which is most of the time. If a job genuinely needs the bench, like a full boiler rebuild or major electronics work, we'll say so before anything leaves your building.
Call us or send the form on this page. We confirm the machine, the fault, and a time window the same day. If it's urgent, say so and we'll route the nearest technician.
Diagnosis first: we confirm the fault, tell you what caused it, and quote the fix before touching a wrench. Most repairs finish in that same visit because the common wear parts ride on the truck.
High-wear parts for the platforms we service constantly ride on the truck. Anything else we order, usually next-day where suppliers allow, and we tell you the lead time before committing you to anything.
Usually, yes. We service legacy machines for as long as parts can be sourced, and we're honest when a repair stops making financial sense against a replacement. You get the math, you make the call.
Often, but that's not the pitch. We quote against the actual work, not a factory pricing book, and we'll tell you when a manufacturer warranty claim is the better route. Transparency is the value; the price usually follows.
Yes, and we do it by default on the way out. Half of repeat faults trace back to skipped daily cleaning or wrong routine, so the technician walks your team through what actually matters before leaving.
One visit usually covers diagnosis, the fix, and a clean test pour.
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