Two airpots, both kept full

Same-day Fetco CBS-72A repair, anywhere in the GTA.

When the CBS-72A drops a side, half your self-serve coffee runs dry while the other half pours fine. We repair this twin-station airpot brewer regularly: one head scaling faster than the other, a single station's brew valve failing, airpots losing heat unevenly, and cross-station quirks. Tell us which side and we fix it on-site, parts loaded.

★★★★★ 4.7 rating · Same-day service · 92% first-visit fix

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A Grajqevci technician will get back to you today to confirm your machine and book the visit. If it's urgent, call us directly at (289) 217-3796.

Fetco CBS-72A commercial twin-station airpot batch brewer, serviced by Grajqevci in Toronto and the GTA.
Fetco commercial coffee machine logo.

Fetco · Twin-station airpot batch brewer

The CBS-72A.

The CBS-72A is Fetco's twin-station airpot brewer, brewing into two pump-pots for parallel self-serve. It runs regular and decaf, or two coffees, at up to 15 gallons an hour combined, and offices and restaurants run it where one airpot is not enough. On the bench the twin layout means faults isolate to one side, scale, a worn valve, an airpot seal, while the two airpots wear at different rates because the busier one works harder.

Typical useOffices, restaurants, mid-volume self-service
CapacityUp to 15 gallons/hour combined
Milk systemn/a
Grindersn/a (uses pre-ground coffee)
BoilerTwin independent hot-water tanks with thermostatic control
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Why Grajqevci

CBS-72A service, built around your downtime.

Same-day response, GTA-wide

Call in the morning and a technician is usually on-site before the day is out. Most Fetco CBS-72A jobs get diagnosed and fixed on the first visit.

Specialist Fetco CBS-72A technicians

Commercial coffee equipment is all we do, and Fetco CBS-72A is one of the platforms we know best. Not a generalist guessing at a service manual. Genuine OEM parts, industry-standard procedures.

No contracts. Simple pricing.

Flat rate for the visit, with parts billed separately. For bigger jobs you'll see a written quote on-site before we proceed.

Skip the wait

Get both sides of your CBS-72A pouring.

Trusted by Toronto's most demanding teams

You're in good company.

CBS-72A faults we diagnose

Common CBS-72A faults, and how we fix them.

These are the CBS-72A faults that book service calls, with the cause behind each and how we resolve it on a twin.

Brew system & pressure 3 issues
!

One sprayhead scaled faster than the other

On the twin, the busier side scales faster, so one head fades first. We descale both and verify each pattern.

!

Brew valve fault one station

A brew valve that won't open is a failed coil or worn diaphragm. We isolate it electrically and replace the valve.

!

Strength drift on one side

Strength drifting on one station is bypass seat wear there. We measure the split, reset the timing, and replace the cartridge if needed.

Water, boiler & heating 5 issues
!

One tank temperature drift

Drift on one tank is element scale or a thermostat reading off on that side. We descale, test, and replace as needed.

!

Refill slow on one side

Slow fill on one station is the inlet or probe on that circuit. We test both there and replace the failed part.

!

One element underperforming

A weak or tripping element is scale insulation. We descale and replace the element if it doesn't recover.

!

Basket overflow one side

Overflow comes down to a grind or filter that doesn't suit the batch. We check both against spec and adjust until the bed drains properly.

!

Descale alerts staggered

Staggered descale alerts are normal on a twin, since the busier side scales faster. We descale both and recommend upstream softening.

Electronics, grinder & other 7 issues
!

Drip one sprayhead at standby

A drip from one head at standby is that valve's diaphragm leaking past. We replace the diaphragm and seat on the affected side.

!

Controller fault station-specific

A station-specific controller fault points at one side. We read the status, confirm the station, and replace the part.

!

Level probe erratic one tank

Scale on the probe makes the level reading wander. We descale it and replace it if it stays erratic.

!

Thermostats out of agreement

When the two thermostats disagree, one has drifted. We compare both to a reference and replace the one that is out.

!

Airpots losing temperature unevenly

The busier airpot loses heat first as its dispense seal wears. We replace that seal kit and confirm it holds.

!

Brew stalls

A stalling brew is a restriction or a valve fault. We find where it hangs and clear or replace as needed.

!

Cross-station behaviour

Cross-station behaviour is a wiring or relay fault linking the two sides. We isolate it and repair or replace as needed.

Don't see your issue? Call (289) 217-3796 with a description of what's happening and any error codes on screen. We'll likely diagnose it before we arrive. And if the same fault keeps returning, that's scale at work. The right Fetco water filter ends the repeat visits.

Your coffee emergency ends here

The four steps between a broken machine and a brewed shot.

1

Book a call

Call or submit the form. We confirm your address, model, and the issue.

2

On-site diagnostic

An experienced technician arrives, runs full diagnostics, and identifies the root cause.

3

Transparent quote

You receive a flat, itemized quote. Nothing proceeds without your green light.

4

Repaired & tested

We complete the repair, run a test cycle, and walk you through what to watch for.

Parts on the truck

Ready to book your CBS-72A service?

Track record

Numbers we earned, not numbers we brag about.

"
They diagnosed and fixed the problem with our coffee grinder in no time. Now it works like new.
Michelle · Operations Manager
25+1
Years servicing equipment
4 hr2
Avg GTA response
92%3
First-visit resolution
4.74
Average client rating
1 Continuous service operations across the GTA since 2001. 2 Median on-site arrival window for urgent GTA calls placed during business hours. 3 Internal service tracking, 2024 to 2025 calendar years. 4 Calculated from verified client feedback over the past 24 months.
UPDATED August 2026 Fetco commercial coffee machine logo.

Get an estimate for your Fetco CBS-72A repair.

$… Select location to see your estimate
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*Estimated based on the approximate distance from our nearest service centre, average commute time, and median service-call length for one machine. Prices in Canadian dollars (CAD $). Final quote provided on-site after diagnosis.

Fetco CBS-72A commercial twin-station airpot batch brewer close-up, serviced by Grajqevci in Toronto and the GTA.

FAQ

Fetco CBS-72A, frequently asked.

20 answers covering service, repair, parts, installation, warranty, and edge cases.

Updated August 2026

One airpot on our CBS-72A is not holding heat but the other is fine. Why?

The busier airpot wears its dispense seal first, so it loses heat before its partner. We replace that pot's seal kit and confirm it holds, and if its vacuum chamber has been breached we recommend replacing just that pot.

One side of our CBS-72A brews cooler than the other. What is it?

Drift on one tank is element scale or a thermostat reading off on that circuit. We descale the affected tank, test the thermostat against a reference, and replace it if it is out of spec, leaving the good side alone.

Why does one CBS-72A sprayhead scale faster than the other?

It is normal, the busier station scales first. We descale both heads, focus on the affected side, and verify the spray pattern on each before reassembly.

One station on our CBS-72A triggers when we select the other. Is that a wiring fault?

Yes, cross-station behaviour is a wiring or relay fault linking the two sides. We isolate it electrically and repair the wiring or replace the misfiring relay.

How often does a twin CBS-72A need descaling?

Every three months or so at self-serve volume, and the two sides often alert at different times because one works harder. We descale both, reset both counters, and suggest softening upstream on hard water.

A brew valve failed on one side of our CBS-72A. Can you fix just that side?

Yes. A failed valve is a worn diaphragm or coil, and on a twin it is isolated to one circuit. We replace the valve on the affected side and leave the working station running.

Is our CBS-72A worth repairing if it is getting older?

Usually. Sprayheads, valves, probes, and airpot seal kits are still available, and most faults sit on one side. We give you the repair number and an honest read on remaining life.

Can you service the CBS-72A and both airpots on-site?

Yes. The brewer and both pots are serviceable in place, so we descale the tanks, rebuild the airpot dispense seals, and test both sides right at the counter.

How much does a repair visit cost?

Flat rate for the visit, parts billed at their actual cost on top. You'll hear the rate when you book, and for bigger jobs we quote in writing on-site before any work starts. No estimate that balloons mid-job.

How fast can you get here?

Same-day. Call in the morning and a technician is usually on-site before the day is out; calls placed later in the day book for the next morning. Urgent breakdowns get priority routing.

Which areas do you cover?

The GTA and most of the Golden Horseshoe: Toronto through Mississauga, Vaughan, and Markham, out to Oshawa, Hamilton, and Niagara. If you're not sure you're in range, call and we'll tell you straight.

Do I need a service contract?

No. We work call by call. Plenty of customers put us on a maintenance schedule eventually, but that's their choice after seeing the work, never a requirement.

Are the repairs warrantied?

Parts carry their manufacturer warranty, and we stand behind our labour: if the same fault recurs, call us and we'll review it. Specific terms are discussed upfront on each job, not promised in marketing copy.

Do you repair on-site or take the machine away?

On-site whenever possible, which is most of the time. If a job genuinely needs the bench, like a full boiler rebuild or major electronics work, we'll say so before anything leaves your building.

How do I book a service call?

Call us or send the form on this page. We confirm the machine, the fault, and a time window the same day. If it's urgent, say so and we'll route the nearest technician.

What happens on the first visit?

Diagnosis first: we confirm the fault, tell you what caused it, and quote the fix before touching a wrench. Most repairs finish in that same visit because the common wear parts ride on the truck.

Do you carry parts or order them in?

High-wear parts for the platforms we service constantly ride on the truck. Anything else we order, usually next-day where suppliers allow, and we tell you the lead time before committing you to anything.

My machine is older or out of production. Will you still look at it?

Usually, yes. We service legacy machines for as long as parts can be sourced, and we're honest when a repair stops making financial sense against a replacement. You get the math, you make the call.

Are you cheaper than the manufacturer's service network?

Often, but that's not the pitch. We quote against the actual work, not a factory pricing book, and we'll tell you when a manufacturer warranty claim is the better route. Transparency is the value; the price usually follows.

Can you train our staff so this doesn't happen again?

Yes, and we do it by default on the way out. Half of repeat faults trace back to skipped daily cleaning or wrong routine, so the technician walks your team through what actually matters before leaving.

Your Fetco CBS-72A deserves a specialist.

One call books a technician who knows Fetco twin airpot brewers cold.

Call (289) 217-3796 now →
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