Same-day Kees van der Westen repair across the GTA.

We do. Grajqevci services the small but growing Kees fleet across the GTA, mostly Mirage Veloce and Triplette bars with a handful of Speedsters and Slim Jims. It's a short list of machines, and we know most of them by name.

No, and we won't pretend otherwise. We're an independent commercial coffee equipment specialist that has serviced these machines for years. What matters on a Kees is platform knowledge: saturated groups, paddle pre-infusion, the joystick steam assembly. That's what you're hiring.

Yes, with honesty about timing. Common wear parts (group gaskets, PTFE paddle bushings, joystick bushings, microvalve seals) we keep in stock. Factory-specific items come from Eindhoven or through the European specialty channel, which can take time, and we quote the lead time before you commit to anything.

The visit and diagnosis are a flat rate you hear when you book. Parts are billed on top, and Kees parts cost more than generic Italian equivalents because nothing on the machine is generic. Before any larger job starts you get the full number in writing.

Almost always. These machines are built for twenty years and more of service, and even a major repair is a fraction of the replacement cost, never mind the months-long lead time on a new one. The honest exceptions are rare, and we'll tell you if yours is one.

The paddle linkage runs on PTFE bushings, and they wear, especially under cafe volume. Dirt at the pivot makes it worse. A rebuild with new bushings and fresh lubrication restores the smooth throw, and we inspect the microvalves behind the paddle at the same time.

Each Mirage group has its own brew boiler and PID, so one group can drift while the others hold. Scale, NTC sensor drift, or a controller offset are the usual causes. We measure every group with a calibrated probe and bring the stray one back within 0.3 C of target.

Idrocompresso versions drive the pressure profile hydraulically rather than through electronics. Yes, we service them, including the chamber seal rebuild and pre-charge verification on the Mirage version that most shops have never seen. If the profile is flattening or won't hold, that's the fault to describe when you call.

Yes, and on a Kees we treat that as part of the repair rather than an extra. The pre-infusion curve gets logged with a portafilter gauge before and after the work, so your bar team sees the machine pouring against its reference, not just an invoice saying it's fixed.

Not dangerous, but it won't fix itself. The pivot bushing wears with heavy steaming, and the slop eventually reaches the microvalve seals. A rebuild is quick, and far cheaper than the valve seat damage that comes from steaming around it for a year.

The wand is double-walled, and the insulation only works while the inner sleeve is intact. If it cracks or shifts, the outer wall starts carrying heat. We confirm with a contact probe and replace the wand assembly; it's a part swap, not a drama.

Properly filtered water, no exceptions, and a softening stage where the local supply runs hard. Scale is the main enemy of the brew boilers, the steam boiler, and the dispersion screens. We check scale condition and filtration on every visit, because it decides how long everything else lasts.

Yes. Kees panels are RAL-coded and often custom-ordered, so we refit with the original fasteners, source replacements from the factory when needed, and protect the copper, brass, or stainless accents during reassembly. On a machine bought partly for its looks, the cosmetic work is part of the repair.

Usually, yes. We service the installed base long after models leave the catalogue, with parts through the European specialty channel and salvage where originals are gone. Availability thins out year by year, so if a legacy Kees matters to your bar, have us assess it before something major fails.

Ask us first; the advice is free. If the fault is genuinely covered, the factory channel should handle it and we'll say so. Most of what actually goes wrong, scale, worn gaskets, paddle bushings, steam-side wear, sits outside coverage, and that work we do every week.

Breakdown calls from cafes get priority, because every hour is lost revenue. Most calls placed in the morning see a technician the same day within our GTA service area. Tell us the model and the symptom when you book and the likely parts ride along.

They can open it; the question is whether they should. Saturated group geometry, line-pressure pre-infusion, per-group boilers, and the hydraulic Idrocompresso path are all platform-specific, and the parts don't interchange with the usual Italian catalogue. We've corrected enough generalist repairs to say: on a machine this expensive, start with someone who knows it.

Yes, and on this platform it pays for itself. Gaskets, bushings, dispersion screens, and boiler scale all wear on predictable schedules, and catching them on a planned visit beats losing a Saturday to a breakdown. No contract required; we build the schedule around your volume.

Wear at the human contact points: paddle linkages and joystick steam controls, with group gaskets close behind. These machines get used hard by people who care about feel, so the parts that translate that feel wear first. All of it is routine work with the right bushings and seals on hand.

Yes, on the way out, every time. Daily back-flushing, keeping the paddle pivot clean, and respecting the water spec prevent most of the faults we get called for. Ten minutes with your bar team stretches the interval between our visits, which suits everyone.